Frequently Asked Questions
Why choose 3DPreview?
3DPreview utilises the latest innovative technology to showcase any space in state-of-the-art 3D and virtual reality formats. We capture all details of a space and provide a platform that is the next best thing to actually being there. 3DPreviews can be viewed on a mobile device, tablet or PC
How long does the process take?
We will arrange a convenient time for a trained member of our team to meet you at your property, business or space. An average property will take approximately 1.5 hours to capture. This time is based on the entire space being pre-prepared and free of pets, people and any moving objects. This will be followed by editing and processing with an average time of 24 hours to achieve the finished product.
How can I add my 3DPreview to my website or social media account?
Your 3DPreview tour will be hosted on a secure cloud. Once your 3DPreview has been uploaded to the cloud we will send you a code that you can embed into your website or social media platform and share with whoever
Can you scan outside spaces?
3DPreviews are primarily for indoors and uses infra-red scanning to build its picture and needs vertical reference points for positioning. We can scan outdoors on cool, overcast days but will not work on bright sunny/ hot days. A 360 degree picture can always be taken though. Please contact us for more information.
Can my 3DPreview be viewed in Virtual Reality?
All 3DPreviews can be viewed using VR headsets or Google Cardboard.
What areas do you cover?
We are based in Surrey and provide our services across the UK.
Up to what size area can be scanned?
For residential or commercial properties, 200 scans are sufficient to build spaces up to approximately 10,000 square feet (930 meters squared). The exact square footage will vary depending on the layout of the property and contents.
Which browsers are compatible with 3DPreviews?
Our technology uses WebGL, which is the modern standard for 3D content on the web. On desktop computers, WebGL is supported by the latest versions of Chrome, Firefox, Safari, and Internet Explorer. On mobile devices, WebGL is supported by Safari for iOS and Chrome for Android.
Can you create floor plans from a 3DPreview?
Yes, you can order black-and-white Schematic Floor Plans from £25.
Can you create photos from a 3DPreview?
Yes, you can order sets of colour, 4K quality photos from £25.
Is it possible to add links to other web pages from within a 3DPreview?
Yes. This will enable to for instance add links to 'Book Now' pages, additional information and video content.
E: email@3DPreview.co.uk - T: 07483 116137
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